Frequently Asked Questions
Everything you need to know about shopping with Kith.
What is your domestic shipping policy?
Kith ships within the United States via FedEx and UPS. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout. Please note that high-volume launches may experience slight processing delays.
Can I return or exchange my order?
We accept returns for store credit only within 30 days of the delivery date, provided items are in their original, unworn condition with tags attached. Footwear must include the original shoe box. Final sale items and limited-edition collaborations are not eligible for return.
How do I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website. You can also view your order status by logging into your Kith account.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer digital payment solutions such as PayPal, Apple Pay, and interest-free installment plans through Affirm.
Are your products authentic?
Yes, Kith is an authorized retailer for every brand we carry. All products sold on our website and in our retail locations are 100% authentic and sourced directly from the manufacturers.
Do you ship internationally?
Kith offers international shipping to over 100 countries. Shipping costs and duties are calculated at checkout based on your location and the weight of the items in your cart.